Our support services team is always here to help. We aim to make it simple for you to reach the right person, or to find the resources that will help you get back on track while minimizing risks to your business.
Episerver World™ – our vibrant online community has more than 30,000 members and is focused on support for Developers and Marketers. Episerver World™ provides an extensive and rich self-help library of information including technical documentation, frequently asked questions, and best practice examples.
You can also find helpful support information in the:
Episerver offers application support subscriptions to both customers and partners. We provide the support subscriptions through our regional support centers which are staffed with highly skilled support engineers. They are available online or by phone. Our support subscriptions are offered as an annual term and there are Standard and Premium Support options:
All Cloud customers can submit a support incident by emailing support@episerver.com, or contacting us by phone 24x7x365 at the following numbers:
Your cloud solution should never fail you, and neither will we. Episerver provides 24x7x365 monitoring and operations support for all of our cloud customers through a dedicated global managed services team.
All customers of Episerver Campaign can submit a support incident via:
Whether you have a digital project about to begin, or you're in the early stages of research, we'd love to talk!
Our teams have a wealth of experience in digital transformation projects and can provide insight on how Episerver fits with your existing digital platforms, or even just open up some ares for consideration as you undergo a new digital transformation project.
