Order Management gives you the tools and visibility to easily manage the entire lifecycle, so that you can give your customers a friction-free experience.
This modern app streamlines locating and editing customer orders. Using search on any element of the customer, order, or product immediately speeds up response time for your teams. Editing, cancelling, splitting, and many other order actions are included already so you can focus on delighting the customers.
Connecting your service representatives to digital orders enables them to impress customers with helpful, knowledgeable and effective advice. Product content, customer history, and recommendations are immediately accessible for each order.
Order Management can handle the unique complexities of pricing and orders in your catalog. Specific pricing structures, volume discounts, bundles and promotions are supported, and can be orchestrated across multiple connected systems.
Understanding what led to a completed or cancelled order is necessary to repeat or improve success. Get optimization recommendations for every step, from search and research to purchase.
I think a big part of it is just getting more value out of the platform going forward, now that we have B2B and B2C in one place - essentially two sites in one place.
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Steve Loud
Digital Commerce Director D'Addario
The new website has captured the very essence of our approach to casual dining and translated the importance of locality into a clever and very personal user journey.
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Kathryn Austin
Marketing Director Pizza Hut Restaurants
We can now confidently say, we have the strong foundations in place to support our continuing roadmap for a customer-centred omnichannel strategy.
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Michael Robinson
IT Manager Eason & Son
800+
Partners
5000+
Certified developers
20 000+
Websites using Episerver
Episerver Digital Experience Platform lets you do amazing things for your customers. Leverage our experts to do amazing things for you! Our team of digital strategists enable Customers and Partners to deliver quantifiable business results powered by Episerver Digital Experience Platform. Consultants with a depth of experience in all aspects provide expertise and guidance to position you for success.
Schedule a live demo with one of our specialists at your convenience. Let us know your requirements and we'll show you how we can elevate your business.
Find out why Episerver is the right choice for your business.
Commerce Cloud
