Training for business users

Get on-board fast and start using Episerver with confidence. Our business user training programs are ideal for content editors, marketers, administrators and anyone who needs to learn how to effectively manage solutions for the Episerver Digital Experience Platform.

Training & courses for business users

As a content editor, you breathe life into websites. Learn how to structure your site and create and manage content using Content Cloud. Or learn how to use advanced features like content recommendations, personalization and analytics with our premium subscription.

Recommended editor training

Content editor premium subscription

$780

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As a merchandiser, you understand even the finest details about your products and services. Learn how to import and synchronize items from your ERP, refine how they are displayed with web-oriented tools, then adapt them to match the look and feel of the website.

Recommended merchandiser training

Merchandiser premium subscription

$975

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B2B Commerce Cloud Merchandiser

$600

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As a customer service representative (CSR), you are no stranger to fielding questions through various channels. Maximize your boots on the ground coverage with training designed to help you master online orders, merchandising, shipping, billing and more.

Recommended CSR trainings

Customer service representative training

$400

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B2B Commerce Cloud Customer Service Representative

$600

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As an administrator, you are the website gatekeeper and helpful resource to all business users. Learn how to manage users and user groups, rights and permissions and approval workflows.

Recommended administrator training

Content Cloud administrator premium subscription

$1,040

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B2B Commerce Cloud Administrator

$1,000

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A experimentation strategist is required to have a foundation in statistical concepts used for experimentation and a deep curiosity and empathy toward one’s users.

Web Strategist Subscription

Free

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A marketer is the face of a brand, telling stories, selling products and frequently engaging with target audiences. Marketers run campaigns and promotions to orchestrate touchpoints with customers and prospects. Marketers understand the importance of a strong website that drives conversions and delivers a powerful user experience.

Recommended marketer training

B2B Commerce Cloud Marketer

$600

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An eCommerce manager has both the technological know-how as well as the marketing expertise to create digital experiences that increase traffic to their company’s digital channels and drive revenue. eCommerce managers measure the level of visitor traffic and digital engagement while also tracking transactions and revenue.

Recommended eCommerce manager training

B2B Commerce Cloud eCommerce manager

$600

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Have a question?

Want to know how to best  prepare for the certification exam?  Curious about which currencies you can make your purchase in? We have collected frequently asked questions on the purchase process, training types, certification, and more.

Customized training solutions

Our premium training subscriptions contain a set of core courses specific to your job role as you work with Episerver. They also include access to an additional collection of courses with topics that will enhance your role and experience with working with Episerver, all with the support of a dedicated personal trainer.  You will also be able to attend virtual classroom sessions at no additional charge and invites to exclusive webinars open only to premium holders.

Included as part of our premium subscription:

Core courses specific to your job role

A dedicated instructor for private instruction

Access to an extended library of courses to help you develop and grow in your role

Invites to instructor led, virtual classroom sessions

Certification attempts (for developer roles only)

After a specific training or course?

Having trouble finding training that suits you? More courses are available in our catalogue. If you have unique needs or are looking for something specific for you and your team, don't hesitate to contact one of our training managers.

Frequently asked questions

+ Can I provide feedback on the course?

Feedback is always welcome! E-Learning courses may contain a brief evaluation form at the end, a star rating, or the instructor may provide a link (for instructor-led courses) you can browse to. As an alternative or to provide additional constructive feedback, email education@episerver.com, and thank you!

+ Can I give my seat to my colleague when I am done with my course?

The course is only for the individual candidate and cannot be shared or transferred.

+ How can I tell when my subscription is set to expire?

You will receive a reminder from the Episerver Academy.

+ How do I use the coaching time?

It is intended primarily to supplement the eLearning materials, not replace them. Don’t expect the instructor to cover a topic in its entirety but instead to address lingering questions, aspects specific to the needs of your site/organization, relevant topics lacking in the eLearning materials, and challenges with a particular exercise.

Our popular business user trainings

Content editor premium subscription

$780

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Content Cloud administrator premium subscription

$1,040

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Merchandiser premium subscription

$975

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Ready to get started or have specific training questions?

Perhaps you want to discuss the content of one of our courses?
Or, maybe you are ready to sign up? We are happy to guide you to find just the training you need. 

Contact us